Terms & Condition

• Orders placed online are processed daily from Monday - Sunday, with an order confirmation sent within 24 hours.
• Payment is not refundable and cannot be exchanged for other items.
• In the event of unforeseeable weather conditions, traffic, or delays from our delivery partners, we will contact you by phone or email regarding the delay.
• Goods and food items will be deemed void, and the payment will be forfeited if the customer fails to pick them up in the stipulated time.
• InterContinental Kuala Lumpur reserves the right to cancel or modify orders in its sole discretion for any reason. The customer will be entitled to either a full or partial refund if such modification or cancellation occurs.
• Photos are for illustration purposes and may differ from the actual product.
• Prices are subject to 6% prevailing Sales & Service Tax (SST).
• InterContinental Kuala Lumpur reserves the right to amend the terms and conditions without prior notice.

Complimentary F&B Vouchers

• MYR 50.00 F&B vouchers – redeem with minimum spend of MYR 150.00nett.
• MYR 100.00 F&B vouchers – redeem with minimum spend of MYR 350.00nett.
• One (1) voucher can be redeemed per dining receipt.
• Voucher is not refundable and cannot be replaced if lost.
• The expiration date of vouchers cannot be changed or extended.
• Once the voucher has expired, it will no longer be valid and can't be redeemed. All expired vouchers are voided automatically and cannot be refunded.
• Blackout dates may apply to Public Holidays, Public Holidays Eves, and Festive Seasons.
• Vouchers are not applicable to alcoholic beverages.
• Vouchers are not applicable in conjunction with any promotional discounts or vouchers.
• A 24-hour advance reservation is required for dine-in. Please contact